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Our Anti-Spam policy



Spam is an unsolicited communication sent by email. Usually, they are mass mailings sent for promotional purposes. If you are a spam victim and it has been sent from our services, this is our position and the solutions that we can provide:


 

How to determine if the source of the spam is e-Court Canada or its services?


e-Court Canada does not use spam, does not keep a client list to send spam and certainly does not sell its client list to third parties. In fact, e-Court strictly adheres to the Ant-Spam Legislation. However, it is possible that some of our less well intentioned members use our services to send you spam. This is how to check if e-Court Canada is involved in the spam you have received:


  • Spam's sender or receiver has an address ending with @e-court.ca or one of our domain names: spammers often use false headers to make you think the email is legitimate. The addresses in the From or To fields are simply fake and do not mean that e-Court Canada created the spam or sent it.

  • You see in the Whois records if domain names other than e-court.ca is registered with e-Court Canada.

  • When you see names owned by e-court.ca or one of our domain names in the header, this means that the mail has transited via our servers either via an email redirection server or one of our hosting servers. We can intervene in this situation.

What can e-Court Canada do in the event that spam does come from one of our legal services?


e-Court Canada is an intermediary that provides legal services which may include emails redirection, SMTP or hosting for member accounts. If spam is being sent via our services, we can take appropriate action:

  • For spam sent via our redirection services
    This practice is sufficient to justify the suspension or termination of the redirection service or even suspension of the member account.

  • For spam sent as a result from our legal services, such as contact with other members
    This practice is sufficient to justify the suspension of the member account.

  • If Whois personal informations are invalid
    As every accredited legal entity, we have to ensure that whois informations are valid. If you believe that whois informations are not correct, for the domain related to the spam you received, you can submit a complaint via the Get in Touch form at the bottom of the page.



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